Our commitments

1- RECEPTION

• Your needs and expectations are henceforth treated in 48 HEURES, thanks to our customer management service, available 24H/24 on the number 694 30 82 32.
• For all your requests, we provide answers in the official language of your choice
• Your complaints can be received through the suggestion boxes or customer feedback forms available in all our offices, or electronically via our website (www.zenitheinsurance.com).

2- SUBSCRIPTION

• You can confidently subscribe your insurance through our e-insurance platform, on the website (www.zenitheinsurance.com), which meets international information technology and security standards.
• You will no longer experience network problems at ZENITHE INSURANCE thanks to the acquisition of hi-tech equipment. 
• Insurance for individuals, families and businesses are now available for you in the range of our innovative products. Our Njang packages are also accessible online. 
• Your insurance policies are now issued within 72 Hours after subscription

3- MANAGEMENT OF CLAIMS

• Kindly contact us on 691 91 16 39 /694 30 35 21 for assistance and orientation with regards to your claims 
• At last!!! You can benefit from 100 % health service assistance, through our biometric health card  thanks to the improvement and the extension of our operational biometric network at the national level.
• You can use our toll free number 8095 to get medical assistance with the biometric card 
• Using your account on our online platform, you can follow up the progress of your claims without coming to our offices

4- COMMUNICATION

• ZENITHE Insurance is committed  to satisfy her customers through
  • The collection of necessary information from customers in order to propose them well adapted products and services.
  • The provision of communication gadgets to retain customers.

May 2021.